Money Metals Exchange is an online retailer of precious metals that sells coins, bars, and other types of jewelry. It also provides direct storage options for customers.
The company offers a 30 day return policy and a 90-day return period for certain products. It also accepts credit cards, bank drafts, and wire transfers.
Customer service
Money metals exchange offers a number of ways to contact customer service. They have a team of knowledgeable reps who can help you with any questions or concerns that you might have.
They can be reached by phone, email and live chat. They also offer an online buyback program where they will purchase gold, silver and platinum bullion for cash.
The company also offers storage options that include a depository account. These options are convenient for clients who want to secure their precious metals away from home.
In addition to these options, they facilitate loans that allow clients to borrow against their precious metals. These loans have a minor interest rate and advance rates that are around 75% of the collateral value.
The website is safe and secure, using SSL encryption certified by DigiCert to protect customers’ data during the sign-up and checkout process. They also use live chat to ensure that all questions are answered quickly and efficiently.
Returns policy
Money Metals Exchange offers a three-day return policy on all orders. They also offer a buyback program that claims to pay the highest price among its competitors.
Buying and selling precious metals is an excellent way to invest your money. However, it’s important to know which dealer is right for you.
Money Metals Exchange is a reputable dealer of physical gold and silver bullion. They provide a wide range of products and ship them directly to customers or into a secure storage account. They can even help you build a portfolio for your self-directed IRA.
Payment options
The Money Metal Exchange website supports a variety of payment options, including checks, bank wire transfers, credit/debit cards and Bitcoin. The company also offers free shipping, assuming the total order value exceeds $500.
The company is registered with the United States Mint and has an A+ rating from the Better Business Bureau. They also have memberships in industry associations such as the Industry Council for Tangible Assets (ICTA).
In addition to numismatics, the Money Metals Exchange website sells gold and silver bullion products. Their products undergo rigorous testing to ensure they are of high quality and purity.
They also offer secure depository storage options. Whether customers choose to store their precious metals in the depository building or their own self-directed IRA, they can rest assured that their investments are protected by the company’s Lloyds of London insurance policy.
Overall rating
Money Metals Exchange is a reputable online precious metals dealer that offers fair prices, excellent customer service, and an easy-to-use platform. Their website also features helpful content and market analysis.
The company has an A+ rating from the Better Business Bureau and a 4.7 out of 5 star reputation based on 78 reviews. It also uses SSL-encryption to protect client data during the checkout process.
Customers report that Money Metals Exchange offers a variety of payment options, including credit cards and wire transfers. Their prices are competitive and they offer free shipping on orders of $99 or more.
Their return policy allows you to get a full refund on coins or bars that you don’t like. Additionally, their support reps are friendly and knowledgeable. They also have a referral program that rewards you for referring new customers. If you refer someone, you will receive one base coin and two additional coins for every $5,000 that the new customer spends with them.
