goldco complaints

Goldco Precious Metals is highly rated by industry watchdog organizations and has a solid reputation among consumers. They are accredited by the Better Business Bureau and are AAA rated by the Business Consumer Alliance. They also offer a variety of precious metals products including bullion and premium gold coins. They also have a newsletter subscription option where customers can receive curated content.


The website is easy to navigate and offers a wealth of information about gold, silver and platinum coins. It also features testimonials and endorsements. Generally, the reviews are positive, and the few complaints usually stem from a lack of knowledge about how coin values are determined. For example, some customers confuse the current coin value with the IRA melt value. This is a common mistake and can be corrected by calling Goldco.

In addition, Goldco’s ratings on TrustPilot, Consumer Alliance and Trust Link are exemplary. They also have a perfect A+ accreditation by the Better Business Bureau and an AAA rating by the Business Consumer Alliance. This demonstrates the confidence of customers in this company and its ability to help them protect their retirement savings. Goldco also offers an online investor guide to answer questions about investing in precious metals. Moreover, the company has no complaints against it on the Consumer Financial Protection Bureau’s database.

Customer service

Goldco is a reputable company with a solid reputation for transparency and customer service. They offer clear and accurate information about the risks of precious metal investments, and their customer service representatives are accessible and accommodating. They are available by phone, email, or online chat. Customers can also speak with a dedicated representative to discuss specific product or IRA concerns.

Founded in 2011, Goldco has over a decade of experience helping customers buy and sell precious metals and open gold IRA accounts. The company has thousands of five-star reviews on TrustPilot and other reputable review platforms, and they’re known for their honest communication and straightforward investment process. In addition to offering high-quality gold and silver products, Goldco also offers helpful educational resources and free investor guides for its clients. Their customer service team is always ready to assist their clients in any way possible. The company has an A+ rating with the Better Business Bureau and a Triple A rating from the Business Consumer Alliance.

Products offered

Goldco offers a number of different products and services. They specialize in precious metals and IRAs, and their customer feedback is largely positive. They are accredited by the Better Business Bureau, have an A+ rating and are recognized as a top-tier company by the Business Consumer Alliance with an AAA rating. They also have high ratings on TrustPilot, Google Reviews and TrustLink.

The Goldco website is easy to navigate and features testimonials, endorsements and a collection of articles about retirement planning and banking regulations. It also offers a number of different investment strategies and gold price predictions. The company’s most popular product is the Goldco IRA, which allows customers to invest in precious metals in their retirement accounts.

Customers can choose from a variety of products, including silver and gold bars and coins. The company also provides storage options, which can be beneficial for investors who want to diversify their portfolios. However, it is important to note that investing in precious metals carries inherent risk and should only be made as part of a long-term investment plan.


Goldco’s customer feedback is largely positive and has thousands of five-star reviews on Trustpilot, Better Business Bureau and other review platforms. However, some investors complain about high markups and aggressive sales reps. Nonetheless, Goldco has worked to resolve these complaints. Additionally, the company provides a straightforward process for rolling over existing assets from IRAs into precious metals.

They also offer a low minimum deposit, unlike many competitors that require a much higher deposit amount. However, they don’t disclose the exact prices of the coins and bullion they sell, so it can be difficult to find a competitive price when you want to cash out your precious metals.

Regardless of the reputation of this company, investing in precious metals or any other investments carries inherent risk. You should always conduct your own research before making any investment decisions. In addition, you should read the terms and conditions of any investment contract carefully before signing it. This way, you can avoid being scammed.